266bat Privacy Policy
Protecting your personal information is our highest priority. Here we present transparently how 266bat collects, stores, and uses your information.
266bat is committed to protecting the privacy of website users. This privacy policy describes how we collect your personal information, how we use it, who we share it with, and how we keep your information secure. By using 266bat's services, you will be considered to have given your consent to the terms of this privacy policy.
Please read this policy carefully. If you have any questions, contact our support team.
Table of Contents
Scope of Information Collection
1.1 Personally Identifiable Information
The following information may be collected during the 266bat account registration and verification process:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Mobile phone number
- Email address
- Residential address
- National identity card or passport number (for KYC verification)
1.2 Financial Information
266bat collects the following financial information for transaction processing and fraud prevention:
- Payment method details (bKash, Nagad, Rocket or bank account number)
- Deposit and withdrawal transaction history
- Information related to wallet balance and bonus credits
1.3 Technical Information
Information collected automatically while using the platform includes:
- IP address and device identifier
- Browser type and operating system details
- Site browsing history and session duration
- Game play history and activity logs
Methods of Information Collection
2.1 Direct Collection
You provide your information directly in the following situations:
- When creating a new account on 266bat
- When completing the KYC (Know Your Customer) verification process
- When requesting a deposit or withdrawal
- When contacting customer service or live chat
- When applying for a promotional offer or bonus
2.2 Automatic Collection
When you access the 266bat platform, some information is collected automatically, such as:
- Session information through cookies and local storage technology
- Browsing behavior through web analytics tools
- IP logging as part of security measures
Purpose of Information Use
3.1 Service Operations
266bat uses your information for the following core purposes:
- Creating, managing, and securing your account
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and promotional offers
- Providing customer service and support
- Improving platform performance
3.2 Legal and Security-Related Use
To protect legitimate users, 266bat uses information for the following:
- Age verification — only persons aged 21 or above may open an account
- Compliance with Anti-Money Laundering (AML) policy
- Detecting fraud and suspicious activity
- Enforcing responsible gaming policy and managing self-exclusion requests
3.3 Communication and Marketing
With your consent, 266bat may contact you for the following purposes:
- Sending important account-related notices
- Informing you about new promotions, bonus offers, and tournaments
- Notifying you about platform updates or policy changes
Information Storage and Protection
4.1 Technical Security Measures
266bat uses industry-standard security technology to keep your information safe:
- SSL Encryption: All data transmission on our site is protected by 256-bit SSL encryption.
- Secure Servers: Your information is stored in high-security data centers.
- Access Control: Only authorized staff can access your information and they are bound by strict confidentiality agreements.
- Security Audits: Our systems undergo regular security testing.
4.2 Data Retention Period
266bat retains information according to the following policy:
- Active account information is retained until the account is closed.
- Even after an account is closed, certain information may be retained for a defined period in accordance with legal obligations.
- Transaction records are retained to meet financial regulatory requirements.
4.3 Response to Data Breach
In the event of a data breach, 266bat will act promptly. Affected users will be notified as soon as possible and necessary steps will be taken to minimize damage.
Sharing Information with Third Parties
5.1 When Information Is Shared
266bat may share a limited amount of information with third parties in the following situations:
- Payment Processors: With bKash, Nagad, Rocket, and bank transfer service providers to complete transactions.
- Identity Verification Services: To complete the KYC process.
- Technology Service Providers: Technology partners required to operate the platform.
- Legal Authorities: To comply with valid legal orders or directives from regulatory bodies.
5.2 We Never Sell Information
266bat never sells, rents, or transfers your personal information to advertisers or any other third party for commercial purposes. Our third-party service providers may only use your information for the purposes agreed upon in their contracts.
Cookies and Tracking Technology
6.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser or on your device. 266bat uses the following types of cookies:
- Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
- Functional Cookies: To remember your preferences and settings, such as language or display preferences.
- Analytics Cookies: To understand platform usage and improve the service.
- Security Cookies: For fraud detection and account protection.
6.2 Cookie Control
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some important features of the 266bat platform to not work properly.
Your Rights
7.1 Right to Access Information
As a registered user on 266bat, you enjoy the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information under certain circumstances (though this may not be possible if legal obligations apply).
- Right to Restrict Processing: The right to request that the use of your information be restricted for specific purposes.
- Right to Portability: The right to receive your information in a convenient format.
7.2 How to Exercise Your Rights
To exercise any of your rights, contact the 266bat customer service team. We will process your request within a reasonable time. Some additional information may be requested to verify your identity.
Protection of Minors
8.1 Age Policy
266bat is strictly committed to protecting minors. Our platform operates only for persons aged 21 or above. Age verification is mandatory at the time of account registration.
8.2 Parental Controls
Parents are advised to monitor their children's internet usage and use appropriate parental control software. If you suspect that a minor is using 266bat, please contact us immediately.
Policy Changes
9.1 Notification of Changes
266bat reserves the right to amend or update this privacy policy as needed. In the case of significant changes, we will:
- Publish the updated policy on the website and change the "Last Updated" date.
- Notify registered users via email or by posting a notice on the platform.
Continuing to use 266bat after any changes means you have agreed to the updated policy. If you do not agree to the new policy, you may contact us to close your account.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. The 266bat customer service team is always ready to assist you.
Support Center
24 hours, 7 days — support available in Bengali
[email protected]